Eventful Day

Monday, March 24, 2008

My blasted HDD external hard disk drive is not working. So I went over to the Challenger outlet in Funan Digital Mall in hopes of getting it fixed using the warranty card. While I was waiting, this Indian lady jumped queue and went straight to the counter and asked her stuff be returned. The technician and at the counter asked her to get a queue number first, which she rejected, saying that she just wants the stuff back then leave. So the guy got it for her, but when he asked her for ID, she refused to show it to him. Then a quarrel ensued.

Guy 1:

Could you please take a queue number first? The other customers are waiting.

Lady:

I just want to take back my stuff. Then I’ll leave. There’s no need to take a queue number.

Guy 1:

……….. OK. I’ll get it for you.

Soon he returns with a paper and a box.

Guy 1:

Ma’am, may I have your receipt please?

Lady:

*irritated* I don’t have the receipt. It’s with you. Everything is with you.

Guy 1:

May I take a look at your ID?

Lady:

*very irritated and raising her voice* Why do you need my ID?

Guy 1:

I’m sorry I can’t just pass it to you. I need your ID.

At this point everyone in the room was watching the show. So the guy’s colleague at the booth next door poked in to help.

Lady:

If you can’t fix it could you just return it? All receipts are with you! There’s nothing to prove!

Guy 2:

I’m sorry ma’am. This paper states that this (stuff) was sent in it by someone else. We need to verify it before we release it.

Lady:

I’ll make a call (on her handphone).

I didn’t hear the rest because it was my turn already. I think she left soon afterwards while I was still sitting at the booth. But what’s the big deal? Showing your ID won’t kill you, right?

Here’s my story from my part from here onwards.

Guy 3:

Ok. I’ll send this in and ask for replacement. Estimate waiting time would be around 3 weeks. But let me just tell you that this AchievE company does only hardware. They don’t provide recovery of the disk’s information.

Vennee:

( WHAT THE F***?! Great. Now my sister is going to ‘skin’ me alive. All her photographs are inside( it)!! And There’s no backup!!) Is there no way to retrieve the information?

Guy 3:

*shakes head*

Vennee:

But my photos are all inside.

Guy 3:

Oh….. Maybe I’ll try asking and see if it’s possible.

He then writes down customer’s request on the form, stating that customer has important information inside and asks for recovery.

My mood was totally ruined that day. So I called up SMS Jane and dragged myself to Novena. Too bad I didn’t notice her SMS before I arrived at her place. She actually asked me to buy a big bottle of Coke on the way. Apparently she had whisky to go with it to help cure my mood. Ugh! If only I’ve noticed it earlier.

I had home cooked fried noodle at her place. Yumm. After some chit chat I felt much better already. Then I took out my MP3 and we started exchanged music. Thanks Jane! *muak*

After her shower, I accompanied her to United Square shopping mall. There we bought some stationeries from Popular and sipped Mango smoothies. Then Jane asked if I wanted to learn scuba diving in June holidays. But I wasn’t really good at swimming, so she offered to teach me at her apartment’s swimming pool. Yay! But then our holidays don’t coincide. Awww… shucks! *pout*

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